Parts Warranty

Effective date: May 16, 2023

Smokey’s Stoves, Inc. warrants to the original purchaser that each of the following parts of the Wiseway pellet stove will be free from premature failure due to defects in materials and workmanship for a period of 90 days from the date of purchase. If any of these parts prove to be defective during the warranty period, Smokey’s Stoves, Inc. will, at its option, repair or replace the defective part without charge for the part itself.

Parts covered by 90 day warranty:

Hinge Top Assembly, Window Gasket, Hopper, Pellet Stop, Plastic Knob, Glass Gasket Flat, Heat Shield, Feed Lid, Hinge Rod, Hooper Lid Latch, Pellet Slide, Burn Basket, Firebox, Air Cover Handle Weldment, Air Cover, Handle Weldment, Burn Plate Assembly, Ash Pan, Pedestal, Draft Slide, Glass and Gasket, Window Frame, Dia Pin, Thermometer, Older Generation Gasket Kit.

This warranty does not cover damage resulting from misuse, abuse, or normal wear and tear. This warranty does not apply to parts that have been altered, modified, or repaired by anyone other than Smokey’s Stoves, Inc. This warranty is limited to the replacement of defective parts only, and does not cover any other expenses, such as labor, installation, or shipping costs.

To obtain warranty service, the original purchaser must contact Smokey’s Stoves, Inc. Customer Service at 541-476-2174 or by email at smokeysgp@gmail.com and provide proof of purchase. The original purchaser must also return the defective part to Smokey’s Stoves, Inc. at their own expense.

This warranty is the only express warranty offered by Smokey’s Stoves, Inc. for these products. Any implied warranties, including but not limited to the implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the duration of this express warranty.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.